FAQ and Support

Articles

Bartesian is an innovative, effortless way to enjoy and serve premium cocktails on demand at the press of a button. Bartesian was made to not only be perfect at home, but for Food Service/Hospitality applications as well.

You’ll stock your Bartesian with the base spirits: Vodka, Tequila, Whisky, Gin/Rum as well as water. Then, select your desired Bartesian recyclable cocktail capsule which contains all of the bitters, extracts, and juice concentrates that would otherwise need to be individually sourced, purchased and stored.

Once the capsule is inserted into Bartesian, the cocktail is immediately identified via barcode and suggests proper glassware on the user interface touchscreen. Bartesian prompts to customize the pour strength of the drink ranging from mocktail to strong, then simply press 'Mix'

Bartesian will automatically and precisely draw the spirits and water over their own independent lines. They mix with the cocktail capsule contents and then are dispensed in seconds. When done, Bartesian auto rinses and is ready for the next premium cocktail.

Article tags: what is Bartesian? how does bartesian work? set up bartesian, filling bartesian bottles, 

Bartesian is available directly through our website as well as a growing number of online and retail storefront partners including:

 

  Amazon.com - Prime  
  BestBuy.com Bartesian retail partner  
   

   

Article tags: where to buy Bartesian, bartesian stores, bartesian on amazon, where can i find bartesian

Bartesian capsules do not contain alcohol. This gives you the freedom not only to use the spirits of your own choosing but Bartesian also allows you to customize your cocktail from mocktail to strong.  

Our cocktail capsules contain everything needed beyond the alcohol to make your favorite cocktails—including real bitters, extracts, and juices. This saves you from individually sourcing, purchasing, and storing extra ingredients that often lead to waste.



Bartesian has dedicated reservoirs for Whiskey, Tequila, Vodka, and Gin/Rum. You can fill the premium glass bottles included with your Bartesian cocktail maker with the brands of your choosing.

Related:

What is Bartesian, how does it work?

Our cocktail capsules contain real ingredients and are dated to indicate when they will taste freshest assuming they are being stored at room temperature. 

The best by date varies by cocktail recipe. 


While not required, we recommend refrigerating your capsules—this suspends them in their current state of freshness for an additional 2 months.

Yes! Using the Bartesian touchscreen, you can customize your cocktail pour strength from mocktail to strong.

No. Bartesian’s intuitive operation is done entirely via its simple touchscreen interface.

We've worked with expert mixologists to create premium quality cocktails.

Our award winning product has been tested and proven at luxury events and venues across North America. Don't just take our word for it, there is no shortage of reviews here on our site and those of our retail partners.

 

Bartesian cocktail capsules contain everything you would otherwise need to source, purchase and store individually to enjoy and authentic cocktail at home.


Each Bartesian cocktail capsule contains real concentrated liquid ingredients—fruit juices, bitters, and non-alcoholic liqueurs and extracts, so they taste as fresh as possible. Bartesian does not use powders or high fructose syrups, the proof is in the taste!


Related: What is Bartesian? How does it work?

Article tags: Bartesian cocktails, bartesian capsules, bartesian pods, cocktail pods, cocktail packets.

   

The possibilities are endless!  Bartesian offers a continually growing selection of cocktails for you or your guests ranging from must-have classics to modern introductions and exclusive selections. For our current cocktail offerings, refer to the cocktails page

Yes, there is a 12-month limited warranty on the Bartesian Cocktail Maker. Feel free to reach out to our support team any time 

While Bartesian does not mechanically chill cocktails, there are plenty of ways to enjoy a cold drink!

For a cold cocktail, you can do any one or more of the following:

  • Fill the water reservoir with cold water, can also top the water reservoir with ice.
  • Refrigerate your Bartesian cocktail capsules (this also extends the freshness of your cocktail capsules)
  • Have ice in the glassware your cocktail is being dispensed in to.
  • Dispense into a cocktail shaker containing ice to shake/strain into your glassware.

 

Other Articles you may find helpful:

What is Bartesian, how does it work?

 

Article keywords: cold bartesian cocktails, cocktail shaker, chilled cocktails, ice cocktails

Get the most out of your new cocktail maker. Register your device using the registration form link below to take advantage of exclusive cocktails, promotions & updates.

Registering your purchase with us enables our service team to provide optimal customer and product care.

 

Click here to register your Bartesian cocktail maker

 

Article related keywords: bartesian register, bartesian warranty, bartesian hardware

Absolutely! We love to hear your suggestions for cocktails from our customers.

Feel free to send them to us any time using our contact page form or hello@bartesian.com 

At just 12.5" high, Bartesian is a perfect fit for your kitchen or bar countertop.

 

Open the lid, use a soft dry cloth to wipe off the cocktail capsule lid and bar code reader on the underside of the lid to clear any potential water spots on the reader.


Ensure the lid is fully closed/latched.

Care tip/prevention: 

This is more likely to occur if a cocktail capsule is left in your Bartesian for an extended period after making a cocktail. For best performance remove used cocktail capsules shortly it has been dispensed.

If your Bartesian is being used in a high volume environment with many cocktails in close succession, wipe the barcode reader after every 6-7 cocktails dispensed.

We love hearing from our customers. Here are the best ways to reach us.

 

Bartesian Cocktail Maker Hardware Support Bartesian General/Sales Inquiries

Toll-free North America:1-833-501-6889

Email: support@bartesian.com 

Hours of Operation:

8am-5pm EST

 

Toll-free North America:1-888-545-8820

Email: hello@bartesian.com 

Click here to go to our contact form page

 

 

 

Article keywords: Bartesian support, bartesian hardware support, bartesian contact, bartesian email

 

Periodic cleaning maintenance will help your Bartesian operate optimally. If a scenario arises where the dispense of a cocktail results in an inconsistent stream, cleaning the capsule holder and capsule seal will likely resolve the issue.

Tip: It is best practice to ensure used cocktail capsules are removed from your Bartesian shortly after dispense is complete.

To remove Capsule Holder, lift Lid Handle. Push Capsule Holder up with both hands to remove. CAUTION: The Capsule Holder contains a sharp needle that punctures the Cocktail Capsule. To avoid risk of injury, do not put your fingers in the Capsule Holder.
Carefully, pull down on Removable Capsule Seal to clean. Wash in hot, soapy water and rinse. This part must be reinstalled before making cocktails. CAUTION: The Capsule Seal surrounds a sharp needle that punctures the Cocktail Capsule. To avoid risk of injury, do not put your fingers on the needle.

 

article tags: spray, splash

Periodic cleaning maintenance will help your Bartesian operate optimally.

1. Fill Water Reservoir with water only. Do not fill with mixes, juices, club soda or other liquid. Cocktail Machine will stop working and void warranty if other liquids are used.

NOTE: Because water quality varies, use bottled or filtered water for the best tasting premium cocktails. 

2. Place Water Reservoir in Base.

 

3. Fill each Spirit Bottle with spirits as indicated on Dispenser Lids. Screw Lids securely in place.

 

4. Tip Spirit Bottles upside down and insert into Spirit Bottle Holders on Base. Spirit Bottles will snap into place. To remove, slightly tip Spirit Bottle and slowly pull up. NOTE: Gin and rum share the same Holder. The Cocktail Machine will prompt you to switch bottles if necessary for your cocktail. It is very important to put the Spirit Bottles in the correct Spirit Bottle Holder. If in the wrong position, the finished cocktail will be incorrectly mixed.

5. Insert Removable Power Cord end into Power Cord Port in back of Base.

6. Plug into outlet. Touch the Control Panel to wake up the Cocktail Machine.

7. Touch Settings Menu on Control Panel.

8. Place an 8-ounce (237 ml) container under Dispenser.

9. Select "First Use" and follow prompts to prime water line.

NOTE: All four Spirit Bottles do not need to be filled and installed for Cocktail Machine to operate, only Spirit Bottle(s) listed on label of Cocktail Capsule in use

 

article tags: spray, splash

 

Nutritional Information: Bartesian Margarita

 

Classic delicious blend of tequila, lemon and lime juices with orange liqueur notes. Base spirit: tequila

Gluten Free, Dairy Free, Nut Free, Fat Free, Wheat Free, Soy Free

 

Suggested presentation: lowball glass, ice, salted rim, lime wheel

 

 

 

 

 

Nutritional Information: Rum Breeze

Our most popular signature cocktail, an exciting and flavorful fusion of strawberry, pineapple and citrus juices with a hint of coconut. Base spirit: Rum.

Gluten Free, Dairy Free, Nut Free, Fat Free, Wheat Free, Soy Free

 

Suggested presentation: Highball, ice cubes, fruit garnish

 

 

 

Nutritional Information: Old Fashioned

This quintessential cocktail is known for its balance of bitter, sweet, and spirit with an added hint of orange peel. Base spirit: whiskey. Base Spirit: Whiskey

Gluten Free, Dairy Free, Nut Free, Fat Free, Wheat Free, Soy Free

 

Suggested presentation: Lowball glass, ice, fruit garnish

 

 

 

Nutritional Information: Bartesian Gin Martini

Enjoy this classic combo of gin and dry vermouth, shaken or stirred. 

Base Spirit: Gin

Gluten Free, Dairy Free, Nut Free, Fat Free, Wheat Free, Soy Free

 

Suggested presentation: Strain over ice in martini glass, olive garnish

 

 

 

 

 

Nutritional Information: Long Island Iced Tea

 

A popular, thirst-quenching, multi-spirited party favorite featuring triple sec citrus and a splash of cola. Base spirits: rum, tequila, and vodka.

Gluten Free, Dairy Free, Nut Free, Fat Free, Wheat Free, Soy Free

 

Suggested presentation: Highball glass, ice, lemon wheel

 

 

 

 

 

 

Nutritional Information: Cosmopolitan

 

A worldly favorite sophisticated martini mix of vodka, lime, cranberry and the sweetness of orange. Base Spirit: vodka.

Gluten Free, Dairy Free, Nut Free, Fat Free, Wheat Free, Soy Free

 

Suggested presentation: Cocktail glass, strain over ice, citrus peel

 

 

 

 

 

 

Nutritional Information: Sex on the Beach

 

Enjoy the peach, banana, pineapple, cranberry and lemon juices of this favorite. Base spirit: Vodka

Gluten Free, Dairy Free, Nut Free, Fat Free, Wheat Free, Soy Free

 

Suggested presentation: Highball, ice, fruit garnish

 

 

 

 

 

 

Nutritional Information: Whiskey Sour

 

Everyone loves the notes of vanilla combined with lemon and orange of this masterpiece. Base spirit: Whiskey

Gluten Free, Dairy Free, Nut Free, Fat Free, Wheat Free, Soy Free

 

Suggested presentation: Lowball, ice, fruit garnish

 

 

 

 

 

 

Nutritional Information: Uptown Rocks

 

Bartesian signature cocktail. Sophisticated gin drink featuring peach and lemon juices with a cilantro kick. Base spirit: Gin.

Gluten Free, Dairy Free, Nut Free, Fat Free, Wheat Free, Soy Free

 

Suggested presentation: Cocktail glass, strained over ice, citrus peel garnish

 

 

 

 

 

Bartesian cocktails are not certified as Kosher.